Hello! Today I'm going to be doing a review of Sasa.com.
*This review is not sponsored.*
Sasa is a Hong Kong based cosmetic retailer that distributes over 600 brands and has nearly 280 stores throughout Asia. Shanghai alone has six stores! Although there are many shops near me, I often rely on customer reviews of products when selecting something new so I opted to use their online shop instead.
Their homepage is chaotic but once you find a category you'd like to search for, you can easily skip the junk and begin narrowing down your search results. I love that you can view the product price in many currencies and depending on your location, you can have the site auto-translated with minimal to no translation mistakes. Another awesome point is all their Asian cosmetics have their product name and information translated!
Website Ease of Use ❤❤❤❤/5
My only problem with the site was their terrible customer service. At the checkout stage, the "submit" order button was not working. No matter how many times I refreshed, clicked it, or waited, the button just did not input. After a few tries, I used the "contact us" form at the top of the webpage and emailed them with my problem, but NEVER received a response. Two days later, I decided to try the page again, and for some reason it worked, but then another problem arose. My Alipay was not accepting the order. Once again I emailed customer service for assistance and advice and once again, I never got a response. Because I could not figure out the problem, I had to use another payment method. 
Customer Service 0/0
Where Sasa really impressed me was with their FREE shipping that was remarkably fast. They shipped via STO,provided a tracking number and even kindly emailed with a notice that the package was going to be held in customs before being released to mainland China. When the package arrived, it was securely wrapped in a waterproof mailer bag, with the contents packed in a plain box. Inside the box, the items were wrapped in bubble wrap and protected further with packing peanuts.
Shipping ❤ ❤ ❤ ❤ ❤ 5/5
Safe packing
My order
Finally, the last point I'd like to review is the price of products at Sasa. I absolutely love that Sasa does not have a huge product mark up and that they offer a range of inexpensive, mid-range to luxury brands. With their free shipping campaign, buying cosmetics from international brands is totally pain free. 
Price ❤ ❤ ❤ ❤ ❤ 5/5
Five out of Five I would definitely recommend you check them out for your Asian (and Western) cosmetic needs!
Extra: My complete order (price is in RMB)
 | Mentholatum ACNES Oil-Control Moisturizer (45 g) | 1 | 30.80 | --- | 30.80 |
 | ESSENTIAL Nuance Airy Conditioner (200 ml) | 1 | 40.20 | --- | 40.20 |
 | Naris Up UV Cut Mineral BB Powder SPF50 PA+++ (Natural) | 1 | 63.00 | --- | 63.00 |
 | Vaseline Healthy White SPF24 Triple Lightening Lotion (400 ml) | 1 | 38.30 | --- | 38.30 |
 | Heavy Rotation (Kiss Me) Long Volume Dynamic Mascara (7 g) | 1 | 66.80 | --- | 66.80 |
 | Heroine Make (Kiss Me) Eye Makeup Remover (110 ml) | 1 | 80.30 | --- | 80.30 |
 | ESSENTIAL Nuance Airy Shampoo (200 ml) | 1 | 42.00 | --- | 42.00 |
 | Cosmetex Roland Medicated Eye Treatment Cream (18 g) | 1 | 60.00 | --- | 60.00 |
 | Shills Perfect Cover BB Cream SPF 50+ (50 ml) | 1 | 75.40 | --- | 75.40 |
| Shipping Fee | 0.00 | ||||
| TOTAL : ¥ | 496.80 | ||||
Product reviews will be posted soon!!
See you next time
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